Unveiling Our Expert Team: Safeguarding Your World Since 1974

Basil Morales – Owner/Partner

Team Member Since 2005

I have been involved in the security industry for over thirty years, with the past fourteen here at Stratagem. A lot has changed, but what has always been the same for me is a focus on providing the most current technology with an emphasis on quality. Equally as important is making sure the customer has an outstanding experience overall. 

I have always believed in trying to lead by example and always do what you expect from your team first. There isn’t an aspect of our business that I haven’t had a hand in. There are many positions I’ve held throughout the years, from holding the ladder as a helper, becoming an installation technician, a service technician, and eventually starting my own company and managing the responsibilities that it entails. I feel that these positions have given me an understanding and empathy for each and every role in our business. I am involved in the day-to-day operation of each department, but I am very fortunate to work with an extremely capable team. They allow me the freedom to do what I enjoy most, working with existing customers on new and ongoing projects, and engaging new opportunities. 

Technology is providing new and exciting products every day for us to offer our clients. I truly enjoy what we, as a company, are able to bring to the table. Nothing means more to me than when someone feels secure enough to put the safety and security of their home or business in our company’s more than capable hands. I’m sure I can speak for the entire team when I say, this is not just a business, it’s our passion. If you become one of our customers or join our organization, you become a part of our family. I am proud of the role I play in being a part of the Stratagem team.

Betsy Mathew – Management Team Member Project Management and Finance

Team Member Since 2013 

I am responsible for Project Management and the day-to-day Administration and Accounting at Stratagem Security. With more than 17 years in the Electronic Security Industry I have extensive hands-on Project Management, Administration and Accounting experience.  My educational background consists of Business Management and Accounting. My focus is on nurturing our entire team so that they can gain the skills they need to advance and provide excellent customer service to our customers.

Dean Czaplicki – Management Team Member / Sales 

Team Member Since 2014

I have been involved in many aspects of operations at Stratagem Security and continually keep a focus on customer relations and inner office values. My experience prior to Stratagem Security was in the Central Station side of Security as a Quality Assurance Manager. My current position allows me to work closely with Service, Support, Sales, and Administration. I also handle a portion of Sales, consisting primarily of Municipalities and School Districts. I truly enjoy my relationships with our customers and being part of such a special team of people here at Stratagem Security.

John Foran – Service Manager:

Team Member Since 2006    

I am the Service Manager for Stratagem Security and have been in the industry for 44 years, the last 17+ with Stratagem Security. My duties include coordinating service, dispatching our technicians, and making sure that the right equipment is available to serve you. Our team meets on a weekly basis to discuss how to improve the way we do things. During this meeting we review any ongoing or open issues that we have and discuss how to bring them to a speedy resolution. My philosophy of “no one person has all the answers” helps to improve our quality of service. We also stay current on the ever changing and evolving business of security. I look forward to working with you and serving your system. 

Mathew Longinetti – Service Technician

Team Member Since 2022

I have been in the security industry since 1998 and with Stratagem since 2022. Over the years, I have installed and serviced a wide range of fire and burglar alarms, access control, and CCTV systems. From residential to large-scale commercial and industrial applications, I have a versatile skillset that makes me uniquely qualified to troubleshoot any issue.  I look forward to helping you solve any issues you may have with your system.

Mike Babb - Remote Support Technician - Service

Team Member Since 2018

I am the Remote Support Technician for Service at Stratagem. I've been a proud member of this amazing team since 2018 and I love what I do. My role is to assist clients remotely with any tech issues they might have, including video, access control, fire, or burglar alarm systems. I'm a certified CompTIA A+ and Network+ technician with a lifelong curiosity in computers. My passion for technology started at a young age with gaming, and since then, I've been keeping up with the latest hardware and software every year. I'm skilled in various Windows operating systems, including XP, Vista, 7, 8, 8.1, and 10. I'm also experienced in MacOSX software, making me a well-rounded technician. As a technician, my top priority is providing excellent customer service to clients. I have a natural passion for helping people, and I find joy in troubleshooting any tech issues that clients might have. I believe in going the extra mile to ensure that my clients are satisfied, and their security systems are working as they should be.

Overall, I'm grateful to be part of the Stratagem team, and I look forward to continuing to provide excellent remote support services to clients.”

Chuck Rinka – Sales / Design Professional:

Team Member Since 2006

As a Sales Professional at Stratagem Security, we fill various shoes.

We meet prospective customers, find out their needs, review their options and try to match their budget with the most effective solution. 

We interact with our current customer base to review new products and solutions.

In the installation process we are on site for the beginning of the project and are on site for the conclusion of the project to make sure their expectations are met.

I love the daily challenge of dealing with new and existing customers, interacting with them and fulfilling their security needs.

Kathleen Reyes – Sales / Design Professional: 

Team Member Since 2016

Working as the Service Coordinator in the past for Stratagem, I assist in Customer Relations, Support, and the Scheduling of Service Appointments for our customers. I enjoyed troubleshooting customer issues over the phone and helping avoid the need and expense of sending a technician whenever possible.  I have 9 years of Customer Service experience and have worked in the Accounting Department.  My responsibilities included working with Accounts Receivable, Accounts Payable and Collections.  Now, I have the opportunity to work as a part of the Sales and design team. I’m most proud of the relationships I’ve developed over the years with our customers, and I always do my best to treat them as family.   

Scott Joyal – Design

Team Member Since - 2022

It was in 2005 when I found my desire to work with technology. Starting my career in IT support and then on to hardware implementation, application, programming, and code writing, I eventually repurposed my IT background within electronics security. As I ventured into this new space, I continued to capitalize on all my prior experience and knowledge with clients and partners.  I have used my experience to build a path for both technical and sales support of which are two aspects of business that I fully enjoy. When I entered the security industry through one of my network connections, I was excited seeing IP and data devices becoming more prominent thus creating a great space for my skill set. As I embraced the migration from analog devices to IP based technology, I have been able to work with a vast number of products and implementing them in all size and types of security deployments. Even better than the work is knowing I have been very fortunate to be able to mentor and build teams in both sales and operations working alongside some of the best people in this industry. It Is exciting to see projects go through the sales and design stages for the customer and then producing fully working and capable system.  My greatest satisfaction is to work out the design details of a solution, working through the stages of compatibility, but then finalizing technology capable of solving a client's problem. 

With 20+ years of experience in sales and system design personally and the capability of our Stratagem Security team we know that our experience can assist our clients with the demands they have to secure their facilities.